Privacy Policy
Last Updated: January 1, 2026
1. Introduction
One World Holidays Nepal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oneworldholidays.com (the "Site") or use our services.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Nationality and passport details (for visa/permit processing)
- Travel dates and preferences
- Special requests (dietary, medical, accessibility)
- Payment information (processed securely via third-party providers)
Automatically Collected Information
When you visit our Site, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring website
3. How We Use Your Information
- To process and fulfill your tour bookings
- To arrange visas, permits, and travel logistics
- To communicate with you about your bookings and inquiries
- To send promotional offers and newsletters (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your data with:
- Tour partners: Hotels, airlines, trekking agencies, and transport providers necessary to fulfill your booking
- Government authorities: For visa, permit, and immigration processing
- Payment processors: For secure transaction processing
- Legal requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our Site may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of the Site may not function properly.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (see our Data Deletion page)
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
One World Holidays Nepal
Email: info@oneworldholidays.com
Phone: +977-9762883949
Address: Sitapaila-6, Kathmandu, Nepal